📌 FULL TIME IN HO CHI MINH CITY
Job Description
- Develop and implement community-building strategies to grow and engage our online community across various platforms, including social media, forums, and other online channels.
- Monitor and actively engage with community members, responding to their inquiries, comments, and feedback in a timely and professional manner.
- Create and curate engaging content to share with the community, such as articles, blog posts, videos, and graphics, to foster discussion and encourage participation.
- Identify and leverage user-generated content to showcase and promote the community and its members
- Monitor community trends, interests, and feedback to provide valuable insights and suggestions for improving products, services, and overall customer experience.
- Stay up-to-date with industry trends and best practices in community management and engagement to continuously improve community strategies.
** Further information will be discussed during the interview.
Requirements
- Bachelor’s degree in Marketing, Communications, or a related field.
- Proven experience in community management, social media management, or a related role.
- Excellent communication and interpersonal skills, with the ability to engage and connect with diverse community members.
- Strong understanding of social media platforms, online forums, and community management tools.
- Ability to develop creative and engaging content that resonates with the community.
- Knowledge of social media analytics and reporting to track community engagement and measure the success of community initiatives.
- Strong problem-solving skills and ability to handle challenging community situations with empathy and professionalism.
- Ability to work independently and collaboratively within a team.
- Basic knowledge of Blockchain/Cryptocurrency.
- Proficient in English (all four skills).
Benefits
- In addition to salary, you will receive bonuses as stipulated, and you will be allocated investments along with GFI Ventures in projects from seed and private rounds.
- Year-end bonuses based on the company’s sales performance.
- Regularly participate in internal training sessions on market trends and technology analysis.
- Opportunity to become a member participating in projects under GFI Incubation.
- Participation in specialized training sessions to enhance skills and professional knowledge GFI.
- Support and guidance for Master’s and Ph.D. degrees, if needed and suitable.
- Other benefits and welfare include:
- Health insurance coverage.
- Paid vacation days and holidays.
- Recognition and reward programs.
- Team-building activities, YEP (Youth Empowerment Program), and other annual company events.
